Pack the clean goods well, attach the invoice (delivery note), write a brief description of the defect and the preferred method of resolving the complaint and send it to the address :
Rock Point as - E-SHOP COMPLAINTS
Pod Kyjovem 351/24
322 00 Plzen 7-Radcice
You can find more detailed information in our terms and conditions and complaints procedure .
If you still need advice, contact our customer service line .
